Technical Support Engineer
Triple S Transformations is a start-up. As part of VolkerWessels, we have a solid financial position to grow fast.
We design, build and deliver the fully automated cloud infrastructure for VolkerWessels and we supply PaaS and SaaS services on that infrastructure to our operating companies. Always with a primary focus on security.
We provide a solid foundation for VolkerWessels' strategy to lead the way in digitization, industrialization and innovation in the construction industry.
We have a multitalented, multicultural team. The main languages we speak are Dutch and English.
We are looking for a Customer Service Specialist who can help us deliver the services to our customers
You will work in a dynamic and driven team consisting of engineers and developers. Together we are working on a newly established Secure Cloud infrastructure that is suitable for 16,000 employees spread over 120 operating companies.
That is our challenge!
As our Technical Support Engineer, you will act as the go-to person when it comes to solving technical issues that our clients face. In this position, you work closely together with your colleagues of the Customer Service and developers and engineers. When it comes to solving technical problems you love to dig in and make it your priority to solve them. While at the same time not forgetting to escalate or ask for help from the rest of the team when you cannot find the solution. On a daily base you will ensure that our users are more than satisfied with our services and together we strive to exceed their expectations every day.
You are a “techie” but also a strong communicator. You feel the owner of the issues and incidents that you receive and you are ready to solve them. You fit within a start-up organization: you are flexible and see changes as challenges. Besides:
• Bachelor level
• 3 to 5 years of relevant work experience
• Fluent in English (or Dutch)
You have proven experiences with our tech stack below:
• Cloud platforms such as Azure/Google, IBM or AWS
• Linux knowledge (Debian/Ubuntu)
• Network knowledge (Firewall/Routing)
• Scripting (Python/Bash)
• Security by default
• Monitoring tools (such as Zabbix)
• PostgreSQL (clusters) or DBA affinity
• Experiences with ITIL (is a must)
At the moment we are looking for EU citizens only.
As an employer, we value your own contribution and attach great value to your personal development.
We therefore gladly invest in your further development.
At VolkerWessels you don’t have a job, you have a career in which you can constantly develop yourself!
Of course, you can count on a market-based salary and attractive fringe benefits.
• Top-Notch workspace;
• High-end laptop;
• 34” ultra widescreen;
• PS4 gaming competitions;
• Pension scheme;
• Winter and summer BBQs;
• Study budget;
A personality assessment can be part of the procedure.
Acquisition as a result of this vacancy is not appreciated.